Monthly Archive: July 2018

How to Deal with Bad Reviews

Reading Time: 2 minutesIf your business has any kind of online presence, then it’s safe to say that receiving a bad review is inevitable. Negative reviews can really hurt your business. In a recent survey done by BrightLocal found that two-thirds of customers form their opinion of a business after reading just four...

Cash Handling 101

Reading Time: 3 minutesObviously it’s much more convenient when a client is paying for your services with a card or their digital wallet, or ahead of time, but there is still a small pool of clients that wish to pay in cash. There are several aspects of accepting cash payments that you need...

How to Keep Your Customers Coming Back

Reading Time: 2 minutesAs a salon owner or manager, client retention is something that should always be on your mind. The longer you keep a client, the more loyal they become and we all know that loyal customers spend more money. So when you make contact with a new client, it’s important to...