Bookings & Business Management Insights

Pump up the Jams (to Pump Up Productivity)!

Reading Time: 2 minutesRemember the age-old adage that Silence is Golden? So many businesses subscribe to the idea that a noise-free environment allows for the most productive employees. No room for distractions. Well, when was the last time you walked into a salon and it was dead silent? Never, right? Working in silence...

How to Deal with Bad Reviews

Reading Time: 2 minutesIf your business has any kind of online presence, then it’s safe to say that receiving a bad review is inevitable. Negative reviews can really hurt your business. In a recent survey done by BrightLocal found that two-thirds of customers form their opinion of a business after reading just four...

Cash Handling 101

Reading Time: 3 minutesObviously it’s much more convenient when a client is paying for your services with a card or their digital wallet, or ahead of time, but there is still a small pool of clients that wish to pay in cash. There are several aspects of accepting cash payments that you need...

How to Keep Your Customers Coming Back

Reading Time: 2 minutesAs a salon owner or manager, client retention is something that should always be on your mind. The longer you keep a client, the more loyal they become and we all know that loyal customers spend more money. So when you make contact with a new client, it’s important to...

Do You Have What it Takes to be a Great Manager?

Reading Time: 1 minuteNot everyone is cut out for a manager position and you don’t become a great one over night. Far too often individuals are promoted because they have been there the longest or were the oldest, when in fact none of these things are reason enough to consider. A good manager...

Google’s Free Online Marketing Review – Topic 2: Your first steps to online success

Reading Time: 2 minutes  We’re now onto topic 2 of the “Learn Online Marketing” course by google. If you have no idea what I’m talking about, read the previous article ‘we tried googles free online marketing course (to see if you should too) ‘ and that will explain what the course is all about,...